Our Services

Quality Preservation Team works on behalf of loan servicers and through its state wide vendor network to keep vacant properties secure, safe and well-maintained inside and out. All work performed follows applicable investor and insurer guidelines. Our contractors evaluate and report potential damages or issues so they can be addressed in a timely and cost-effective manner. Quality Preservation Team assists its clients every step of the way, from default through foreclosure and conveyance.  

Quality Preservation Team provides a full spectrum of property preservation services. Please click on the links below to read more about our services, including securing, winterization, debris removal, convey maintenance, lawn maintenance and snow removal.

  
Securing 
Once an inspection determines that a property is vacant, Quality Preservation Team takes steps to protect it. A contractor will secure the property and perform a lock change according to investor or insurer guidelines. If the property is pre-foreclosure, the lock will be changed on a secondary door when possible. Post-foreclosure, all locks will be changed/disabled.   

During both pre- and post-foreclosure securing, properties receive regular inspections to identify damages and debris. In cold climates, plumbing will be winterized. All results are documented with photos and written reports, then submitted to the client.


Winterization 
In cold climates, vacant properties are vulnerable to costly and serious damages from frozen and burst water lines. Quality Preservation Team winterizes all plumbing fixtures, inside and outside a home, including sinks and toilets, outdoor spigots, and dry, steam and radiant heat systems.  

Quality Preservation team contractors drain all water lines and use air compressors to assure that all water is blown out of the lines. Contractors also drain hot water tanks and pressure-test the system for possible leaks. Toilets are cleaned and flushed, and antifreeze is added to bowls and tanks. Antifreeze is poured into sink drains and traps. Stickers are applied to all winterized fixtures noting the date of winterization, providing Quality Preservation Team contact information, and advising that the fixtures cannot function without a proper de-winterization.  

Whenever possible, utilities at a vacant property will be turned off. If a sump pump is present, electricity will remain on. All winterization services are supported with written and photo documentation and submitted to the client for review.  


Debris Removal 
Interior and exterior debris that creates a potential health, safety or infestation risk, or that may result in a code violation, is routinely removed from properties, both pre- and post-foreclosure.  Once a property has gone through foreclosure, all debris inside and out, hazardous and non-hazardous will be removed. Interior debris is removed per investor guidelines, and exterior debris is taken to a licensed dumping facility. Personal items left in the property remain until clients provide specific instructions or a personal property eviction is ordered, generally once the property has moved through foreclosure.


Convey Maintenance
When a property is scheduled to convey to HUD, a mortgage servicer has a tight window of time to assure that the property is in acceptable “convey condition.”  All required information must be in order and readily available to the mortgage company at their request. Contractors are sent to confirm and immediately report back on the vacancy status of the property; maintenance is scheduled; and all convey maintenance work orders must be submitted within 24 hours of completion and sent to the client.


Lawn Maintenance 
Whether a vacant property is in pre- or post-foreclosure status, it must be well-maintained so that it does not detract from the neighborhood, create a public nuisance, or draw a code violation.   

Quality Preservation Team contractors follow FHA regulations, generally cutting grass every two weeks in season, beginning in April in most states. Shrubs are trimmed once per season, and more frequently at the client’s request. All lawn maintenance is performed according to client instructions and investor guidelines. During lawn maintenance, properties are also checked to assure that they are secure.  


Snow Removal
In the winter, removing snow accumulation is important to provide safe access to properties by maintenance crews, city inspectors, first responders, real estate agents and others who have legitimate business at a property. Quality Preservation Team maintains all walkways and driveways, per our client’s request and instruction, during the winter to assure safe access. Snow accumulation of two inches or higher is removed per investor guidelines, and surfaces are salted to prevent ice build-ups.